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GENERAL QUERIES

How do i track my order?
We strive to process and ship orders promptly within 24-48 hours of placement. Once your order has been dispatched, you will receive an email notification containing tracking information. Upon receiving the dispatch email, you will find detailed tracking information to monitor the progress of your order. Simply use the provided tracking details to track your package through our delivery partner's website.
How long will it take to receive my order?
We always strive to deliver your parcel with the best carrier and service for your country. All information about the shipping times and rates by country can be found on our shipping page
How long will it take to receive a refund?
Once you’ve sent your items back to us, you should receive your refund within 10 working days after the items have reached our warehouse.
What is your return policy?
We use a return period of 14 days during which the customer may return his or her package without giving any reason. These 14 days start when the package is received. Please note that the return shipment must be sent back to us within these 14 days. Return conditions All returned items must be unworn and in pristine condition with all the tags still attached. For items purchased in the sale, Revived Era does not offer the possibility for a refund. These items can only be exchanged for an other item from the collection or can be redeemed for store credit. Shipping costs are not refundable.
How do i make a return?
Making a return is easy! Here's what you need to do: Within 14 days of receiving your order, send an email to info@revivedera.com indicating that you want to exchange one or more products.

CONTACT

How can i contact the customer service?
If you have any questions, don't hesitate to contact us, we are happy to help. Our experts are available 7 days a week to answer all the questions you may have. Contact: info@revivedera.com
What is the response time of the customer service?
We always aim to answer every question within 24 hours.